Voice & Non-Voice Customer Support Executive

Key Responsibilities:- Deliver excellent verbal and written communication with customers.

- Provide technical troubleshooting and support.- Investigate and resolve customer concerns efficiently

- Ensure end-to-end resolution by collaborating with different teams.

- Escalate and follow up on unresolved issues via phone and email.

Skills and Requirements:- At least 6 months of experience in a voice-based international process.- Strong understanding of computer networking and troubleshooting.- Good critical thinking and decision-making abilities.- Basic knowledge of MS Office and telecom basics

.Perks and Benefits:- Competitive salary ranging from ₹3.6L to ₹5L (depending on experience).- 24x7 shift allowance and split week-offs.- Company-provided transportation.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Voice & Non-Voice Customer Support Executive job

1. What is the eligibility criteria to apply for this Voice & Non-Voice Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹42000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Voice & Non-Voice Customer Support Executive job?
   Ans: This Voice & Non-Voice Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Voice & Non-Voice Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Voice & Non-Voice Customer Support Executive job and during the employment with the company, i.e., Unison Enterprise Solutions.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Voice & Non-Voice Customer Support Executive role?
   Ans: There is an immediate opening of 20 Voice & Non-Voice Customer Support Executive at Unison Enterprise Solutions
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Voice & Non-Voice Customer Support Executive job?
   Ans: This Voice & Non-Voice Customer Support Executive job has Rotational Shift.