Sales & Marketing Executive

30,000 - 50,000 /month

First Source Solutions Limited

Malad (West), Mumbai

6 - 24 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a Sales & Marketing Executive to join our team at First Source Solutions Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹30000 - ₹60000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Sales & Marketing Executive job

What skills and experience do you need for this Sales & Marketing Executive job?
Ans : To apply for this Sales & Marketing Executive job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Sales & Marketing Executive job ranges between ₹30,000-₹50,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Sales & Marketing Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many vacancies are there for this Sales & Marketing Executive job?
Ans : There are 10 vacancies for this Sales & Marketing Executive role.
Is this job open for all genders?
Ans : Yes, this Sales & Marketing Executive job is open for both male and female candidates.
What are the key responsibilities of this Sales & Marketing Executive job?
Ans : As a Sales & Marketing Executive, key responsibilities include skills like Computer Knowledge, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Sales & Marketing Executive position is Malad (West), Mumbai.
Who is the right fit for this Sales & Marketing Executive job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution with 1-2 years of experience is the right fit for this Sales & Marketing Executive job.
What makes this Sales & Marketing Executive job a good opportunity?
Ans : This Sales & Marketing Executive job is a good opportunity as it offers a salary between ₹30,000-₹50,000 per month. This is a Full Time job and has 10 openings.