International Call Center

10,000 - 45,000 /month*

Smart Employment Services

Malad (West), Mumbai

0 - 3 years Experience in Customer Support / TeleCaller

25 Openings

Incentives included

Full Time

Skills Required

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Night Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a International Call Center to join our team at Smart Employment Services. The role offers ₹ 10,000 - ₹ 70,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this International Call Center job

Can freshers or experienced candidates apply for this International Call Center role?
Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this International Call Center role.
What is the salary and job type for this role?
Ans : The salary for this International Call Center job ranges between ₹10,000-₹45,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Call Center job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many vacancies are there for this International Call Center job?
Ans : There are 25 vacancies for this International Call Center role.
Is this job open for all genders?
Ans : Yes, this International Call Center job is open for both male and female candidates.
What are the key responsibilities of this International Call Center job?
Ans : As a International Call Center, key responsibilities include skills like International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International Call Center position is Malad (West), Mumbai.
Who is the right fit for this International Call Center job?
Ans : A candidate having skills like International Calling, Non-voice/Chat Process with 0-3 years of experience is the right fit for this International Call Center job.
What makes this International Call Center job a good opportunity?
Ans : This International Call Center job is a good opportunity as it offers a salary between ₹10,000-₹45,000 per month. This is a Full Time job and has 25 openings.