Customer Support Executive

18,000 - 80,000 /month*

Conviction Hr Private Limited

Malad (West), Mumbai

₹30,000 incentives included

0 - 6+ years Experience in Customer Support / TeleCaller

99 Openings

Incentives included

Part Time

Skills Required

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: PF

Job Description

We are looking for a Customer Support Executive to join our team at Conviction Hr Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹18000 - ₹80000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the rotational shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like International Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹80,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 99 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like International Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Malad (West), Mumbai.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like International Calling, Query Resolution, Non-voice/Chat Process with 0-7 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹18,000-₹80,000 per month. This is a Part Time job and has 99 openings.