Email And Chat Process Executive

45,000 - 50,000 /month

Bizgurukul Private Limited

Work from home

0 - 6+ years Experience in Customer Support / TeleCaller

99 Openings

Work From Home

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: Education

All Education levels

All genders

6 days working | Flexible Shift

Job Description

We are looking for a Email And Chat Process Executive to join our team at Bizgurukul Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹ 45,000 - ₹ 99,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Email And Chat Process Executive job

Can freshers or experienced candidates apply for this Email And Chat Process Executive role?
Ans : Candidates who have All Education levels with 0-7 years of experience can apply for this Email And Chat Process Executive role.
What salary is offered for this Email And Chat Process Executive job?
Ans : The salary for this Email And Chat Process Executive job ranges between ₹45,000-₹50,000 per month.
What shift and timings does this job follow?
Ans : This Email And Chat Process Executive job follows a Flexible shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Email And Chat Process Executive job is open for both male and female candidates.
What does the role of Email And Chat Process Executive involve?
Ans : As a Email And Chat Process Executive, your work will involve skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Email And Chat Process Executive job is located in 4 Bunglows, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Non-voice/Chat Process along with 0-7 years of experience is ideal for this Email And Chat Process Executive job.
Why should you apply for this Email And Chat Process Executive job?
Ans : This Email And Chat Process Executive job offers a salary between ₹45,000-₹50,000 per month. This is a Full Time opportunity and has 99 openings available.