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Voice & Non-Voice Customer Support Executive

salary 30,000 - 35,000 /month
company-logo
job companyBhagirathi International
job location Abhaypura, Jaipur
job experience0 - 6 months Experience in Customer Support / TeleCaller
Replies in 24hrs
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift
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Job Benefits: Cab, PF, Medical Benefits
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PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Voice & Non-Voice Customer Support Executive to join our team at Bhagirathi International. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹30000 - ₹35000 and a dynamic environment with opportunities for growth.


Key Responsibilities:



  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates


Job Requirements:


The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Voice & Non-Voice Customer Support Executive job

  1. What is the eligibility criteria to apply for this Voice & Non-Voice Customer Support Executive job?
    Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹30000 - ₹35000 per month that depends on your interview. It's a Full Time job in Jaipur.
  3. How many working days are there for this Voice & Non-Voice Customer Support Executive job?
    Ans: This Voice & Non-Voice Customer Support Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Voice & Non-Voice Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Voice & Non-Voice Customer Support Executive job and during the employment with the company, i.e., Bhagirathi International.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Voice & Non-Voice Customer Support Executive role?
    Ans: There is an immediate opening of 50 Voice & Non-Voice Customer Support Executive at Bhagirathi International
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Voice & Non-Voice Customer Support Executive job?
    Ans: This Voice & Non-Voice Customer Support Executive job has Rotational Shift.
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Other Details

No. Of Working Days

5

Benefits

Cab, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Non-voice/Chat Process

Shift

Rotational

Salary

₹ 30000 - ₹ 35000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Abhishek

Interview Address

Telephonic
Posted 10+ days ago
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