International Customer Representative

26,500 - 30,000 /month*

Teleperformance

Mansarovar, Jaipur

₹3,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

Job Title: Customer Support Executive – E-commerce (NA Voice Process)

Location: Jaipur
Company: MNS (Hiring through Hire Wave)
Process: E-commerce – North America (Voice Support)

Job Summary:

We are hiring dynamic and customer-focused individuals for the role of Customer Support Executive for an international e-commerce process (North America region). The role involves handling inbound/outbound customer interactions, resolving queries, and delivering a high-quality customer experience.

Key Responsibilities:

Handle customer interactions via voice (calls) in a professional manner
Resolve customer queries related to orders, deliveries, returns, and payments
Provide accurate and timely information to customers
Ensure high customer satisfaction (CSAT) and quality standards
Maintain proper documentation of customer interactions
Adhere to process guidelines, SLAs, and compliance requirements
Work effectively in a fast-paced and target-driven environment

Eligibility Criteria:

Education: Graduate / Undergraduate (both eligible)
Experience:
- Fresher OR
- Minimum 6 months of experience in BPO/Customer Service
Skills Required:
- Excellent verbal communication skills in English
- Good comprehension and problem-solving ability
- Basic computer knowledge

Salary Structure:

Freshers: ₹26,500 CTC + ₹2,500 PLI (Monthly)
Experienced (6+ months): ₹27,000 CTC + ₹3,000 PLI (Monthly)

Shift & Working Details:

5 Days Working
Rotational Shifts (24x7 environment)
Cab Facility:
- Available for shifts starting post 2 PM (chargeable)
- No cab for morning shifts

Important Guidelines:

No leaves allowed during the first 3 months
Candidates must be flexible with rotational shifts
Strong emphasis on communication skills

Relocation Benefits:

Relocation Bonus up to ₹10,000
(Applicable for candidates relocating to Jaipur from other cities)

Hiring Details:

E-commerce NA Voice Batch Size: 20 Positions
Date of Joining: 18th April 2026

Interview Process:

HR Screening Round
Operations Round (Starts from Monday)

Note:

Interviews will only be conducted with a complete profile tracker and updated resume
Focus is on Voice process hiring (Chat hiring will be filled through internal selections)

Contact Details:

📞 Interested candidates can call or WhatsApp on: 8271273330

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this International Customer Representative job

What skills and experience do you need for this International Customer Representative job?
Ans : To apply for this International Customer Representative job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this International Customer Representative job ranges between ₹26,500-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Customer Representative job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mansarovar, Jaipur.
How many vacancies are there for this International Customer Representative job?
Ans : There are 50 vacancies for this International Customer Representative role.
Is this job open for all genders?
Ans : Yes, this International Customer Representative job is open for both male and female candidates.
What are the key responsibilities of this International Customer Representative job?
Ans : As a International Customer Representative, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International Customer Representative position is Mansarovar, Jaipur.
Who is the right fit for this International Customer Representative job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-2 years of experience is the right fit for this International Customer Representative job.
What makes this International Customer Representative job a good opportunity?
Ans : This International Customer Representative job is a good opportunity as it offers a salary between ₹26,500-₹30,000 per month. This is a Full Time job and has 50 openings.