Voice & Non-Voice Customer Support Executive

📢 NOW HIRING – CUSTOMER SUPPORT (NON-VOICE PROCESS)

🏢 Domain: Property & Casualty Insurance

📍 Location: Bangalore (WFO & WFH)

🕒 Experience Required: Minimum 3 Years

⚡ Immediate Joiners Preferred

🔹 About the Role

We are looking for a skilled and experienced Customer Support Executive (Non-Voice) with strong exposure to the Property & Casualty Insurance industry. The candidate will be responsible for handling backend email support, customer servicing, documentation, and insurance workflow support with accuracy and professionalism.

🔹 Key Responsibilities

• Manage email-based customer support for P&C policies

• Handle policy servicing, renewals, endorsements, and documentation

• Support underwriting and claims administration teams

• Ensure timely resolution of customer queries within SLA

• Maintain and update customer records in internal systems

• Follow compliance, quality, and audit guidelines

🔹 Required Skills

✔ Minimum 3 years experience in Property & Casualty Insurance operations

✔ Strong analytical and written communication skills

✔ Knowledge of insurance workflow tools or CRM systems

✔ Ability to manage high-volume tasks with attention to detail

✔ Team player with a strong customer-service mindset

💼 Employment Type: Full-Time

🕓 Shift: Based on business requirement

📩 Interested candidates may share their updated resume at:

👉 heena@abcfirst.in

📞 For more details, contact:

👉 9513778615

🚀 Grow your career in the insurance domain with us!

• It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 5 years of experience.