Telecalling Executive

15,000 - 20,000 /month

Adyan Consultants

Airoli, Navi Mumbai

0 - 1 years Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Flexible Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecalling Executive to join our team at Adyan Consultants. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecalling Executive job

What is the eligibility criteria to apply for this Telecalling Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Telecalling Executive job?
Ans: This Telecalling Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Telecalling Executive job?
Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., Adyan Consultants.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecalling Executive role?
Ans: There is an immediate opening of 20 Telecalling Executive at Adyan Consultants
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecalling Executive job?
Ans: This Telecalling Executive job has Flexible Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

5 days working

Skills Required

Computer Knowledge, Domestic Calling

Shift

Flexible

Contract Job

Salary

₹ 15000 - ₹ 20000

English Proficiency

Yes

Contact Person

Gargi De

Interview Address

568/1, Ground Floor, Parnashree Pally, Behala

Posted 10+ days ago

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Job Hai > Jobs in Navi Mumbai > Customer Support / TeleCaller Jobs in Navi Mumbai > Telecalling Executive