Travel Consultant

25,000 - 45,000 /month

Grownow Hr

Airoli, Navi Mumbai

1 - 6+ years Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, PF

Job Description

We are looking for a Travel Consultant to join our team at GROWNOW HR to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹25000 - ₹45000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Travel Consultant job

What skills and experience do you need for this Travel Consultant job?
Ans : To apply for this Travel Consultant job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹45,000 per month in this Travel Consultant position.
What shift and timings does this job follow?
Ans : This Travel Consultant job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Airoli, Mumbai.
How many vacancies are there for this Travel Consultant job?
Ans : There are 20 vacancies for this Travel Consultant role.
Is this job open for all genders?
Ans : Yes, this Travel Consultant job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Travel Consultant, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Travel Consultant position is Airoli, Mumbai.
Who is the right fit for this Travel Consultant job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 1-7 years of experience is the right fit for this Travel Consultant job.
What makes this Travel Consultant job a good opportunity?
Ans : This Travel Consultant job is a good opportunity as it offers a salary between ₹25,000-₹45,000 per month. This is a Full Time job and has 20 openings.