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Telecaller

salary 15,000 - 25,000 /month*
company-logo
job companyCygnus Solutions
job location Kudlu Gate, Bangalore
incentive₹5,000 incentives included
job experience0 - 3 years Experience in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type: Loan/ Credit Card
sales
Languages: Kannada
qualification
10th Pass and above
gender
Males Only
jobShift
6 days working | Rotational Shift
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Job Benefits: PF
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PAN Card, Aadhar Card
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Job Description

We are looking for a Telecaller to join our team at Cygnus Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹15000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 10th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Telecaller job

  1. What is the eligibility criteria to apply for this Telecaller job?
    Ans: The candidate should be 10th Pass and above and above with 0 - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Telecaller job?
    Ans: This Telecaller job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecaller job?
    Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Cygnus Solutions.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecaller role?
    Ans: There is an immediate opening of 10 Telecaller at Cygnus Solutions
  7. Who can apply for this job?
    Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Telecaller job?
    Ans: This Telecaller job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Query Resolution, out bond calls, Tele collection, Debt Recovery officer

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 25000

Regional Languages

Kannada

English Proficiency

No

Contact Person

Mounika

Interview Address

Altra human Company near Vintage girls PG beside Sourabha Complex Buliding 1 floor Kudlugate
Posted 10+ days ago
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Job Hai > Jobs in Bangalore > Customer Support / TeleCaller Jobs in Bangalore > Telecaller