Quality Analyst

20,000 - 30,000 /month

Archishtech Solutions (opc) Private Limited

Kudlu Gate, Bangalore

1 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Computer Knowledge

Query Resolution

Industry Type: BPO

Languages: Hindi

Diploma and above

All genders

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card

· Key Responsibilities:

· Monitor and review business processes, customer interactions, or system outputs for quality assurance.

· Identify issues, deviations, or gaps in processes and document findings accurately.

· Evaluate customer service calls to ensure compliance with quality standards (for BPO).

· Provide clear, actionable feedback to team members to improve performance and quality metrics.

· Collaborate with teams such as operations, development, support, and compliance to resolve quality-related issues.

· Maintain records, reports, and dashboards to track quality metrics over time.

· Recommend process improvements or quality control procedures for higher accuracy and efficiency.

· Stay updated with industry best practices and compliance requirements.

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

What is the eligibility criteria to apply for this Quality Analyst job?
Ans: The candidate should be Diploma and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Quality Analyst job?
Ans: This Quality Analyst job will have 6 working days.
Are there any charges applicable while applying or joining this Quality Analyst job?
Ans: No, there is no fee applicable for applying this Quality Analyst job and during the employment with the company, i.e., Archishtech Solutions (opc) Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Quality Analyst role?
Ans: There is an immediate opening of 10 Quality Analyst at Archishtech Solutions (opc) Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Quality Analyst job?
Ans: This Quality Analyst job has Day Shift.