Domestic Customer Support

19,000 - 25,000 /month

Wroots Global Private Limited

Kudlu Gate, Bangalore

0 - 2 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Domestic Customer Support to join our team at Wroots Global Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹19,000 - ₹25,000 and a dynamic environment with opportunities for growth.
Languages:
English+ Hindi {Mandatory}
No openings for Tamil ,Telugu and kannada

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Domestic Customer Support job

Can freshers or experienced candidates apply for this Domestic Customer Support role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Domestic Customer Support role.
What salary is offered for this Domestic Customer Support job?
Ans : The salary for this Domestic Customer Support job ranges between ₹19,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Domestic Customer Support job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kudlu Gate, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Domestic Customer Support job is open for both male and female candidates.
What does the role of Domestic Customer Support involve?
Ans : As a Domestic Customer Support, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Domestic Customer Support job is located in Kudlu Gate, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along with 0-2 years of experience is ideal for this Domestic Customer Support job.
Why should you apply for this Domestic Customer Support job?
Ans : This Domestic Customer Support job offers a salary between ₹19,000-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.