Customer Care Service

30,000 - 36,000 /month

Ienergizer

Kudlu Gate, Bangalore

6 - 12 months Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Customer Care Service to join our team at Ienergizer. The role offers ₹30000 - ₹36000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Service job

Who is eligible to apply for this Customer Care Service job at Ienergizer?
Ans : Candidates should have a Graduate and above qualification and skills like International Calling for this Customer Care Service job offered by Ienergizer.
How much can you earn in this position?
Ans : You can earn between ₹30,000-₹36,000 per month in this Customer Care Service position.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kudlu Gate, Bangalore.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Service job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Service, you will work on skills like International Calling.
Where is this job located?
Ans : This Customer Care Service job is located in Kudlu Gate, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along with 1-1 years of experience is ideal for this Customer Care Service job.
Why should you apply for this Customer Care Service job?
Ans : This Customer Care Service job offers a salary between ₹30,000-₹36,000 per month. This is a Full Time opportunity and has 99 openings available.