Tele calling

Role Description: We are looking for a Tele-Collection Officer to join our collections team. The role involves contacting customers with overdue payments, negotiating repayment plans, and ensuring timely recovery of dues while maintaining professionalism and empathy.

Responsibilities:

• Contact customers via phone to remind them of overdue payments

• Explain and negotiate repayment plans based on the customer’s situation

• Maintain accurate records of conversations and follow-ups

• Meet daily/weekly/monthly targets related to debt recovery

• Escalate issues to managers when required

• Use available tools to trace customers when necessary

• Update account status and share regular reports with the team
  

What We Are Looking For:

• Minimum 1 year of experience in tele-collections (voice process)

• Must be fluent in Hindi, Bengali, Odia or Marathi(spoken)

• Basic computer skills for updating data and call logs

• Strong communication, negotiation, and persuasion skills

• Target-driven, with the ability to work under pressure

Benefits:

• PF

• Health Insurance

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Tele calling job

1. What is the eligibility criteria to apply for this Tele calling job?
   Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Tele calling job?
   Ans: This Tele calling job will have 6 working days.
4. Are there any charges applicable while applying or joining this Tele calling job?
   Ans: No, there is no fee applicable for applying this Tele calling job and during the employment with the company, i.e., WORTGAGE TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Tele calling role?
   Ans: There is an immediate opening of 10 Tele calling at WORTGAGE TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Tele calling job?
   Ans: This Tele calling job has Day Shift.