Social media expert

We are looking for a Social media expert to join our team at Skylite Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to social media. The role offers ₹12000 - ₹40000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the flexible shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Social media expert job

1. What is the eligibility criteria to apply for this Social media expert job?
   Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹40000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Social media expert job?
   Ans: This Social media expert job will have 6 working days.
4. Are there any charges applicable while applying or joining this Social media expert job?
   Ans: No, there is no fee applicable for applying this Social media expert job and during the employment with the company, i.e., Skylite Solutions.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Social media expert role?
   Ans: There is an immediate opening of 20 Social media expert at Skylite Solutions
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Social media expert job?
   Ans: This Social media expert job has Flexible Shift.