Telecaller

18,000 - 22,000 /month

Matchpointgps

Goregaon (East), Mumbai

1 - 3 years Experience in Customer Support / TeleCaller

4 Openings

Full Time

Contract

Skills Required

Computer Knowledge

Job Highlights

Languages: Hindi, Telugu

12th Pass and above

Females Only

6 days working | Day Shift

CCRM Certificate, CCSS Certificate, DRA Certificate, Aadhar Card, PAN Card, Bank Account

Job Description

Tele calling Executive

Company: Matchpoint GPS Ltd

Location: Goregaon, Mumbai

Job Role:

Handle outbound calls to existing customers for subscription renewals and payment follow-ups. Explain renewal details and ensure timely payment collection.

Key Responsibilities:

• Make outbound calls for subscription renewal

• Inform customers about validity, renewal plans, and charges

• Follow up on pending renewal payments

• Guide customers on payment modes and process

• Update call status, customer interaction, and payment details in CRM/Google Sheets

• Address customer queries related to subscriptions and services

• Achieve daily calling and renewal targets

Requirements:

• 10th/12th pass (Graduates preferred)

• Good Hindi communication (English/Hindi/Telugu)

• Prior Experience (2-3 year) in telecalling, renewals, or payment follow-ups preferred

• Good negotiation and renewal-closing skills

• Basic computer knowledge (Google Sheets

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Telecaller job

What is the eligibility criteria to apply for this Telecaller job?
Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹22000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Telecaller job?
Ans: This Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this Telecaller job?
Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Matchpointgps.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller role?
Ans: There is an immediate opening of 4 Telecaller at Matchpointgps
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller job?
Ans: This Telecaller job has Day Shift.