Telecaller

18,000 - 22,000 /month

Matchpointgps

Goregaon (East), Mumbai

1 - 3 years Experience in Customer Support / TeleCaller

4 Openings

Full Time

Contract

Skills Required

Computer Knowledge

Job Highlights

Languages: Hindi, Telugu

12th Pass and above

Females Only

6 days working | Day Shift

CCRM Certificate, CCSS Certificate, DRA Certificate, Aadhar Card, PAN Card, Bank Account

Job Description

Tele calling Executive

Company: Matchpoint GPS Ltd

Location: Goregaon, Mumbai

Job Role:

Handle outbound calls to existing customers for subscription renewals and payment follow-ups. Explain renewal details and ensure timely payment collection.

Key Responsibilities:

• Make outbound calls for subscription renewal

• Inform customers about validity, renewal plans, and charges

• Follow up on pending renewal payments

• Guide customers on payment modes and process

• Update call status, customer interaction, and payment details in CRM/Google Sheets

• Address customer queries related to subscriptions and services

• Achieve daily calling and renewal targets

Requirements:

• 10th/12th pass (Graduates preferred)

• Good Hindi communication (English/Hindi/Telugu)

• Prior Experience (2-3 year) in telecalling, renewals, or payment follow-ups preferred

• Good negotiation and renewal-closing skills

• Basic computer knowledge (Google Sheets

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Telecaller job

Who is eligible to apply for this Telecaller job at Matchpointgps?
Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge for this Telecaller job offered by Matchpointgps.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹22,000 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Goregaon (East), Mumbai.
How many vacancies are there for this Telecaller job?
Ans : There are 4 vacancies for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-3 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Telecaller position is Goregaon (East), Mumbai.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge with 1-3 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹18,000-₹22,000 per month. This is a Full Time job and has 4 openings.