BPO Telecaller

22,000 - 25,000 /month

Shott Amusement Limited

Goregaon (East), Mumbai

1 - 2 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Industry Type: Hospitality, Travel & Tourism

12th Pass and above

All genders

6 days working | Rotational Shift

Job Title: Tele caller

Location: Nesco, Goregaon East, Mumbai

Experience: 2–3 Years (Tele calling / Guest Service experience)

Job Responsibilities:

• Handle inbound guest queries regarding games, pricing, available timing slots, and bookings

• Handle inbound queries regarding event bookings as pass the same to relevant stakeholders.

• Make outbound calls to promote amusement offerings

• Explain current offers, discounts, packages, and timing slots to guests clearly

• Assist guests in selecting suitable timing slots and confirm availability

• Maintain daily call logs and guest records

• Achieve daily/weekly call and conversion targets

• Ensure professional and guest-friendly communication

Required Skills:

• Good communication skills in Hindi & English. Additional regional languages preferred

• Convincing and persuasive abilities

• Basic computer knowledge (Excel / calling systems)

• Guest-oriented approach

• Ability to work with targets

Eligibility:

• Minimum 12th Pass or Graduate

• Prior tele calling or guest service experience is an added advantage

Shift Details (Rotational Shifts):

• 10:00 AM – 7:00 PM

• 11:00 AM – 8:00 PM

• 12:00 PM – 9:00 PM

• 1:00 PM – 10:00 PM

• 2:00 PM – 11:00 PM

Benefits:

• Fun and engaging work environment

• Growth opportunities in the entertainment industry

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

What qualifications and experience are required for this BPO Telecaller position?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this BPO Telecaller job ranges between ₹22,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Goregaon (East), Mumbai.
How many vacancies are there for this BPO Telecaller job?
Ans : There are 5 vacancies for this BPO Telecaller role.
Is this job open for all genders?
Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this BPO Telecaller position is Goregaon (East), Mumbai.
What makes this BPO Telecaller job a good opportunity?
Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹22,000-₹25,000 per month. This is a Full Time job and has 5 openings.