481 Customer Support / TeleCaller Jobs in Pune

Pune has become one of the moderate demand markets for Customer Support / TeleCaller roles, featuring over 450 active openings currently available. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with 342 new roles added in recent hiring cycles.

Major employers hiring customer support and telecalling professionals in Pune include Amazon, Dbs Mintek and Tech Mahindra across BPO, e-commerce, banking. Combined, 283 employers are actively recruiting, ensuring candidates have wide choice across organisation size and work culture.

Customer Support / TeleCaller jobs are concentrated in Viman Nagar, Magarpatta and Hinjewadi within Pune. These areas attract employers due to infrastructure and connectivity. Candidates in Pune can prioritise these zones to optimise commute efficiency.

Across Pune, Customer Support / TeleCaller openings include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, while Office-based options are available with select employers. Entry-level roles are meant for candidates with 0–1 years experience, whereas 2–4 years lead to higher responsibility roles. The work nature is driven by high-volume communication role with KPI-driven performance.

Employers seek proficiency in customer query resolution, call handling, CRM usage along with patience, clear communication, active listening as support. Familiarity with tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is widely expected. Minimum eligibility starts at 10th pass, while Graduate and customer service certification boost shortlisting chances.

In Pune, salaries for Customer Support / TeleCaller roles range between ₹17,000–₹28,000 per month. Entry-level roles begin around ₹17,000, while professionals with 2–4 years experience approach ₹28,000. Pay is structured as fixed + performance incentives and has remained stable year over year.

With over 450 openings for Customer Support / TeleCaller roles in Pune, candidates can apply by filtering based on locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.