415 Customer Support / TeleCaller Jobs in Pune

Pune stands as one of the moderate demand markets for Customer Support / TeleCaller roles, offering over 400 active openings at present. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with 268 new roles added in recent hiring cycles.

In Pune, Customer Support / TeleCaller salaries range from ₹18,000–₹30,000 per month. Entry-level positions begin near ₹18,000, while professionals with 2–4 years experience move toward ₹30,000. Pay is structured as fixed + performance incentives and has remained stable year over year.

Pune offers Customer Support / TeleCaller openings across roles like customer support executive, telecaller, BPO agent. Work is primarily Work from office, with Office-based options provided by select employers. Entry-level roles are ideal for candidates with 0–1 years experience, while 2–4 years enable access to higher responsibility roles. The work nature is shaped by high-volume communication role with KPI-driven performance.

In Pune, top employers hiring customer support and telecalling professionals include Dbs Mintek, Tech Mahindra, Imperative Business Ventures across BPO, e-commerce, banking. In total, 379 employers are actively hiring, giving candidates extensive choice across organisation sizes and work cultures.

Across Pune, Customer Support / TeleCaller jobs are mainly concentrated in Viman Nagar, Kharadi, Magarpatta. These zones attract employers owing to infrastructure and connectivity. Candidates in Pune may prioritise these areas to optimise commute efficiency.

Proficiency in customer query resolution, call handling, CRM usage is expected by employers, along with support from patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is standard. Minimum eligibility starts at 10th pass, while Graduate and customer service certification increase shortlisting chances.

Candidates exploring Customer Support / TeleCaller jobs in Pune have access to over 400 openings and can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.