International Voice Process

30,000 - 40,000 /month

Abc First

Koramangala, Bangalore

1 - 3 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: Software & IT Services

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a International Voice Process to join our team at Abc First. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹30000 - ₹40000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.NOTE:FRESHERS DO NOT APPLY

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this International Voice Process job

What is the eligibility criteria to apply for this International Voice Process job?
Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹30000 - ₹40000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this International Voice Process job?
Ans: This International Voice Process job will have 5 working days.
Are there any charges applicable while applying or joining this International Voice Process job?
Ans: No, there is no fee applicable for applying this International Voice Process job and during the employment with the company, i.e., Abc First.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Voice Process role?
Ans: There is an immediate opening of 50 International Voice Process at Abc First
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Voice Process job?
Ans: This International Voice Process job has Rotational Shift.