Customer Support Executive

10,000 - 30,000 /month

Concentrix

Koramangala, Bangalore

0 - 1 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: Telecom / ISP

Graduate and above

All genders

09:00 AM - 06:00 PM | 5 days working | Rotational Shift

Job Description

Job Title: Customer Support Executive – International Process

Location: Koramangala

Shift: Rotational shift

Department: Customer Service / BPO

Job Summary:

We are hiring a Customer Support Executive for an International Process. The ideal candidate must have excellent English communication skills, a neutral accent, and the ability to handle global customers professionally.

Key Responsibilities:

Handle international customer queries via voice, chat, or email.

Provide accurate information and resolve customer issues promptly.

Maintain a high level of customer satisfaction.

Record and update customer interactions in CRM systems.

Meet performance metrics such as quality, productivity, and CSAT.

Escalate complex issues to the relevant team.

Follow communication guidelines and company policies.

Required Qualifications:

Any graduate / fresher can apply.

Excellent spoken and written English (mandatory).

Neutral accent with clear pronunciation.

Strong listening and comprehension skills.

Basic computer knowledge (MS Office, typing skills).

Willing to work in rotational and night shifts.

Preferred Skills:

Experience in international voice process is a plus.

Good problem-solving ability.

Ability to handle pressure and meet targets.

Good typing speed for chat/email support roles.

Key Competencies:

Communication Skills

Customer Handling

Active Listening

Adaptability

Time Management

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-1 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹10,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Koramangala, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Koramangala, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹10,000-₹30,000 per month. This is a Full Time opportunity and has 50 openings available.