Customer Care Representative

20,000 - 25,000 /month

Hire Mentum

Koramangala, Bangalore

1 - 2 years Experience in Customer Support / TeleCaller

Replies in 24hrs

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Logistics

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

🚛 We're Hiring: Fulfilment Executive

Vahak is on a mission to revolutionize India’s logistics through technology! We’re looking for passionate and dynamic operations professionals to be a key part of this journey.

🧑‍💼 Role: Fulfilment Executive (CS Executive)

📍 Location: Bangalore (Onsite)
💼 Experience: Minimum 1 Year (Logistics Industry Mandatory)

🔍 Key Responsibilities:

Manage load & lorry matchmaking efficiently across multiple routes.
Ensure seamless fulfilment of shipments with high customer satisfaction.
Engage with transporters and customers for negotiation and coordination.
Provide customer support and upsell cross-platform services when applicable.
Track daily operations and maintain accurate data using Google Sheets and reporting tools.
Support the team in handling multiple tasks in a fast-paced logistics environment.

✅ What We're Looking For:

1+ year of experience in logistics operations, especially in load-lorry matchmaking.
Strong communication and negotiation skills.
Prior experience in customer service and cross-selling.
Comfortable using Google Sheets and basic reporting tools.
Fluent in Kannada & Hindi, working knowledge of English (additional languages are a plus).
Highly organized, adaptable, and a quick problem solver.

🌟 Why Join Vahak?

Work at the forefront of India's digital logistics revolution.
Be part of a fast-growing, innovative team.
Opportunity to grow your career in logistics tech.
Contribute to a platform empowering truckers and shippers across India.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Care Representative job

What skills and experience do you need for this Customer Care Representative job?
Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Representative job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Koramangala, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Representative job?
Ans : As a Customer Care Representative, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Representative job is located in Koramangala, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience is ideal for this Customer Care Representative job.
Why should you apply for this Customer Care Representative job?
Ans : This Customer Care Representative job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.