International Voice Process Agent

25,000 - 35,000 /month*

Accentrix Solution

Jayanagar, Bangalore

₹5,000 incentives included

6 - 12 months Experience in Customer Support / TeleCaller

Replies in 24hrs

50 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Rotational Shift

Job Benefits: Cab

Job Description

We are looking for a International Voice Process Agent to join our team at Accentrix Solution. The role offers ₹25000 - ₹35000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this International Voice Process Agent job

What is the eligibility criteria to apply for this International Voice Process Agent job?
Ans: The candidate should be All Education levels and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this International Voice Process Agent job?
Ans: This International Voice Process Agent job will have 5 working days.
Are there any charges applicable while applying or joining this International Voice Process Agent job?
Ans: No, there is no fee applicable for applying this International Voice Process Agent job and during the employment with the company, i.e., Accentrix Solution.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Voice Process Agent role?
Ans: There is an immediate opening of 50 International Voice Process Agent at Accentrix Solution
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Voice Process Agent job?
Ans: This International Voice Process Agent job has Rotational Shift.