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Telecaller

salary 18,000 - 20,000 /month
company-logo
job companyDeeksha Vedantu
job location Jayanagar, Bangalore
job experienceFreshers in Customer Support / TeleCaller
20 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Languages: Hindi, Kannada
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Aadhar Card

Job Description

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

  1. What skills and experience do you need for this Telecaller job?
    Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along.
  2. What salary is offered for this Telecaller job?
    Ans : The salary for this Telecaller job ranges between ₹18,000-₹20,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Jayanagar, Bangalore.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 20 vacancies for this Telecaller role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Telecaller job. No prior experience is required.
  7. What does the role of Telecaller involve?
    Ans : As a Telecaller, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller position is Jayanagar, Bangalore.
  9. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process is the right fit for this Telecaller job.
  10. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹18,000-₹20,000 per month. This is a Full Time job and has 20 openings.
Candidates can call HR for more info.
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Contact Person

Monisha
Posted 2 days ago
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