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International Non Voice Process

salary 15,000 - 25,000 /month
company-logo
job companyTiara Consultancy Service
job location Mahape, Navi Mumbai
job experienceFreshers in Customer Support / TeleCaller
20 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Gujarati, Telugu
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a International Non Voice Process to join our team at Tiara Consultancy Service. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this International Non Voice Process job

  1. What is the eligibility criteria to apply for this International Non Voice Process job?
    Ans: The candidate should be Graduate and above and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this International Non Voice Process job?
    Ans: This International Non Voice Process job will have 6 working days.
  4. Are there any charges applicable while applying or joining this International Non Voice Process job?
    Ans: No, there is no fee applicable for applying this International Non Voice Process job and during the employment with the company, i.e., Tiara Consultancy Service.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this International Non Voice Process role?
    Ans: There is an immediate opening of 20 International Non Voice Process at Tiara Consultancy Service
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this International Non Voice Process job?
    Ans: This International Non Voice Process job has Day Shift.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process

Shift

Day

Salary

₹ 15000 - ₹ 25000

Regional Languages

Telugu, Gujarati

English Proficiency

Yes

Contact Person

Team HR

Interview Address

navi mumbai
Posted 10+ days ago
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Job Hai > Jobs in Navi Mumbai > Customer Support / TeleCaller Jobs in Navi Mumbai > International Non Voice Process