Telecalling Assistant

12,000 - 30,000 /month

Mangal Enterprises

Work from home

0 - 3 years Experience in Customer Support / TeleCaller

Replies in 24hrs

19 Openings

Work From Home

Full Time

Job Highlights

Industry Type: Healthcare

Languages: Hindi, Marathi

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Telecalling Assistant to join our team at Mangal Enterprises. The role offers ₹12000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Telecalling Assistant job

Can freshers or experienced candidates apply for this Telecalling Assistant role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Telecalling Assistant role.
What salary is offered for this Telecalling Assistant job?
Ans : The salary for this Telecalling Assistant job ranges between ₹12,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Telecalling Assistant job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Telecalling Assistant job?
Ans : There are 19 vacancies for this Telecalling Assistant role.
Is this job open for all genders?
Ans : Yes, this Telecalling Assistant job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Telecalling Assistant position is Adarsh Nagar, Navi Mumbai, Mumbai.
What makes this Telecalling Assistant job a good opportunity?
Ans : This Telecalling Assistant job is a good opportunity as it offers a salary between ₹12,000-₹30,000 per month. This is a Full Time job and has 19 openings.