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International Voice Process Agent

salary 30,000 - 47,000 /month*
company-logo
job companyBpo
job location Malad (West), Mumbai
incentive₹4,000 incentives included
job experience0 - 6 years Experience in Customer Support / TeleCaller
50 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits
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PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a International Voice Process Agent to join our team at Bpo to handle customer calls, provide exceptional customer support and resolve queries related to . The role offers an attractive in-hand salary of ₹30000 - ₹47000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this International Voice Process Agent job

  1. What skills and experience do you need for this International Voice Process Agent job?
    Ans : To apply for this International Voice Process Agent job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 0-6 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this International Voice Process Agent job ranges between ₹30,000-₹47,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This International Voice Process Agent job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
  5. How many vacancies are there for this International Voice Process Agent job?
    Ans : There are 50 vacancies for this International Voice Process Agent role.
  6. Is this job open for all genders?
    Ans : Yes, this International Voice Process Agent job is open for both male and female candidates.
  7. What are the key responsibilities of this International Voice Process Agent job?
    Ans : As a International Voice Process Agent, key responsibilities include skills like Computer Knowledge, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this International Voice Process Agent position is Malad (West), Mumbai.
  9. Who is the right fit for this International Voice Process Agent job?
    Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution with 0-6 years of experience is the right fit for this International Voice Process Agent job.
  10. What makes this International Voice Process Agent job a good opportunity?
    Ans : This International Voice Process Agent job is a good opportunity as it offers a salary between ₹30,000-₹47,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, PF, Medical Benefits, Insurance

Skills Required

International Calling, Computer Knowledge, Query Resolution, Verbal communication, Customer handling, Voice Process, International customer Handling

Shift

Rotational

Contract Job

No

Salary

₹ 30000 - ₹ 47000

English Proficiency

Yes

Contact Person

Himanshu
Posted 7 hours ago
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