Key Responsibilities:Make outbound calls to customers with overdue loan or credit card payments.Inform customers about outstanding amounts, due dates, and penalties.Negotiate payment plans and encourage timely payment or settlement.Follow up regularly on promised payments (PTP).Update customer interaction details and payment status in the system.Escalate non-responsive or critical cases to senior collection officers.Coordinate with field collection and legal teams when required.Ensure ethical recovery practices and follow RBI and bank recovery norms.Achieve assigned monthly recovery targets.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this Senior Telecaller job
What is the eligibility criteria to apply for this Senior Telecaller job?
Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹19000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Senior Telecaller job?
Ans: This Senior Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this Senior Telecaller job?
Ans: No, there is no fee applicable for applying this Senior Telecaller job and during the employment with the company, i.e., Hdb Financial Services Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Senior Telecaller role?
Ans: There is an immediate opening of 10 Senior Telecaller at Hdb Financial Services Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Senior Telecaller job?
A Naukri Group company
LoginHire Local Staff
18,000 - 19,000 /month
Hdb Financial Services Limited
Mahape, Mumbai
0 - 1 years Experience in Customer Support / TeleCaller
Full Time
