International Customer Support Executive

25,000 - 30,000 /month

Talents Villa Staffing Solution Private Limited

Sector V - Salt Lake, Kolkata

Freshers in Customer Support / TeleCaller

60 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a dedicated and customer-focused individual to join our international support team. The role involves handling customer inquiries, resolving issues, and providing exceptional service to clients across global markets via calls, emails, and chat.---Key Responsibilities:Handle inbound and outbound customer interactions for international clients.Provide accurate information and effective solutions to customer queries.Troubleshoot product or service issues and ensure timely resolution.Maintain a professional tone and build rapport with global customers.Document all interactions and feedback in the CRM system.Collaborate with internal teams to improve service quality and customer satisfaction.Meet performance metrics such as response time, quality, and customer satisfaction scores.---Required Skills:Excellent verbal and written communication in English.Strong listening and problem-solving skills.Ability to work in night shifts or rotational shifts (as per international time zones).Basic computer proficiency and familiarity with CRM tools.Positive attitude, patience, and adaptability in a fast-paced environment.---Educational Qualification:12th/Bachelor’s degree in any discipline.Additional certification in customer service or communication is a plus.---Salary:Competitive salary based on experience and performance.Night shift allowance and performance incentives.---Work Environment:Friendly and multicultural team.Opportunities for learning and career growth.---Would you like me to make this description shorter for a job posting (e.g., LinkedIn or Indeed version), or keep it as a detailed version for a company HR document?

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this International Customer Support Executive job

What is the eligibility criteria to apply for this International Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this International Customer Support Executive job?
Ans: This International Customer Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this International Customer Support Executive job?
Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., Talents Villa Staffing Solution Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Customer Support Executive role?
Ans: There is an immediate opening of 60 International Customer Support Executive at Talents Villa Staffing Solution Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Customer Support Executive job?
Ans: This International Customer Support Executive job has Night Shift.