Customer Care Executive

19,000 - 25,000 /month

Concentrix

Sector V - Salt Lake, Kolkata

Freshers in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, PF

Job Description

We are hiring Customer Support Executives for a US Voice Process at Concentrix. The role involves handling inbound/outbound calls, resolving customer queries, and delivering excellent customer experience in a fast-paced BPO environment.

🔑 Key Responsibilities:

Handle inbound and outbound calls from US customers professionally

Resolve customer queries, complaints, and requests in a timely manner

Provide accurate information about products/services

Maintain call logs and update CRM/ticketing systems

Work in a 24/7 environment with rotational shifts.

🎯 Requirements:

Excellent English communication skills (verbal & written)

Neutral accent for US customers.

💰 Salary & Benefits:

Fixed salary + Incentives

Cab facility (if applicable)

PF, ESIC & other benefits

Career growth opportunities

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Care Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹19,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 25 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Sector V - Salt Lake, Kolkata.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹19,000-₹25,000 per month. This is a Full Time job and has 25 openings.