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International Customer Representative

salary 10,000 - 50,000 /month*
company-logo
job companySmart Employment Services
job location Malad (East), Mumbai
incentive₹10,000 incentives included
job experience0 - 6+ years Experience in Customer Support / TeleCaller
1 Opening
Incentives included
full_time Full Time

Skills Required

International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift
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Job Description

We are looking for a International Customer Representative to join our team at Smart Employment Services . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹10000 - ₹50000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this International Customer Representative job

  1. What is the eligibility criteria to apply for this International Customer Representative job?
    Ans: The candidate should be Graduate and above and above with 0 - 6+ years Experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹10000 - ₹50000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this International Customer Representative job?
    Ans: This International Customer Representative job will have 5 working days.
  4. Are there any charges applicable while applying or joining this International Customer Representative job?
    Ans: No, there is no fee applicable for applying this International Customer Representative job and during the employment with the company, i.e., Smart Employment Services.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this International Customer Representative role?
    Ans: There is an immediate opening of 1 International Customer Representative at Smart Employment Services
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this International Customer Representative job?
    Ans: This International Customer Representative job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Skills Required

International Calling, Non-voice/Chat Process

Shift

Rotational

Salary

₹ 10000 - ₹ 50000

English Proficiency

Yes

Contact Person

Team HR
Posted 10+ days ago
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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > International Customer Representative