International Customer Representative

10,000 - 50,000 /month*

Smart Employment Services

Malad (East), Mumbai

₹10,000 incentives included

0 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Incentives included

Full Time

Skills Required

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Description

We are looking for a International Customer Representative to join our team at Smart Employment Services . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹10000 - ₹50000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this International Customer Representative job

What is the eligibility criteria to apply for this International Customer Representative job?
Ans: The candidate should be Graduate and above and above with 0 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹50000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this International Customer Representative job?
Ans: This International Customer Representative job will have 5 working days.
Are there any charges applicable while applying or joining this International Customer Representative job?
Ans: No, there is no fee applicable for applying this International Customer Representative job and during the employment with the company, i.e., Smart Employment Services.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Customer Representative role?
Ans: There is an immediate opening of 1 International Customer Representative at Smart Employment Services
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Customer Representative job?
Ans: This International Customer Representative job has Rotational Shift.