Telecaller

REQUIREMENTS:

• Contacting existing customers as well as prospective customers.

• Obtaining customer information and other relevant data.

• Asking questions to the customer and understanding their specifications.

• Resolving queries and issues related to the products and services.

• Making recordings of all the sales phone calls and sales deals.

• Taking and processing product orders in a professional manner.

• Suggesting solutions based on customer’s needs and requirements.
  
  
  
  Work experience as a Telecaller, TeleMarketer, or a similar role.

• Exceptional oral and written communication skills.

• Strong organizational skills.

• Ability to work in a team or individually as and when required.

• Ability to manage and handle multiple tasks.

• Outstanding problem-solving skills.

• Exceptional attention to detail.

• Hard-working individual.

• Good time management abilities.

• Strong decision-making skills.

• Ability to tolerate stress and pressure.
  
  

LIFE AT ITHINK LOGISTICS:

Working at ITL goes far beyond just having a job to make ends meet. As an ITL team member, you

may do what you love, be yourself, and make a difference in people's lives. We embody #squadgoals; our team takes pleasure in having a "curious attitude" that encourages cooperation and progress without regard for seniority. You will make new friends and be inspired to bring yours too.

WHAT IS IN IT FOR YOU:

• Structured career development - our team of industry experts is here to support and work

with you to explore your learning potential and career goals.

• Paid leaves / sick leaves / maternity / paternity leaves

• Health insurance

• Flexible working hours

• Training and Development programs for personal and professional growth

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.