International BPO Executive

Job Description: Customer Support Executive (International Process)

Job Location: Mansarovar, Jaipur
Experience Required: Minimum 6 months (International BPO / International Process)
Industry: BPO / Customer Support

Job Summary:

We are looking for a Customer Support Executive with experience in the international process and excellent English communication skills. The candidate will be responsible for handling customer queries, providing accurate information, and ensuring high levels of customer satisfaction.

Key Responsibilities:

• Handle inbound and/or outbound customer interactions for international clients

• Resolve customer queries, complaints, and requests in a professional manner

• Provide accurate information regarding products/services

• Maintain high-quality communication standards with international customers

• Update customer records and maintain proper documentation

• Meet daily and monthly performance metrics such as CSAT, TAT, and quality scores

• Follow company policies and international compliance standards

Required Skills & Qualifications:

• Minimum 6 months of experience in an international BPO process

• Excellent verbal and written communication skills in English

• Strong problem-solving and customer-handling skills

• Comfortable working in rotational shifts (if applicable)

• Basic computer knowledge and CRM handling experience preferred

• Ability to work in a fast-paced environment

Education:

• Graduate / Undergraduate (as per company norms)

Perks & Benefits:

• Competitive salary package

• Performance-based incentives

• Growth opportunities

• Professional work environment

Interested candidates can call us at 9587254540 or email their CVs to hr4braintech@gmail.com

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.