Information Retrieval Officer

Job Title: Information Retrieval Officer (IRO) – Inbound Voice Process
Company: Justdial
Location: Chennai
Employment Type: Full-time

About the Role
We are hiring enthusiastic Information Retrieval Officers for our Inbound Voice Process. Your role is to assist customers by providing accurate details about products, services, locations, and contact information. No sales targets.

Key Responsibilities

• Handle inbound customer calls politely and professionally.

• Share accurate and relevant information based on caller queries.

• Retrieve details related to products, services, and locations.

• Maintain call quality, response time, and customer satisfaction.

Eligibility

• Qualification: 12th Pass or Any Degree (arrears accepted).

• Experience: 0–1 year.

• Age: 18–28 years.

• Languages: Tamil & English.

• Skills: Good communication, listening skills, basic computer usage, and professional phone etiquette.

Why Join Us?

• No sales pressure.

• Great opportunity for freshers.

• Work with India’s top local search platform.

• Training and supportive work culture.

• It is a Both Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Information Retrieval Officer job

1. What is the eligibility criteria to apply for this Information Retrieval Officer job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹22000 per month that depends on your interview. It's a Both job in Chennai.
3. How many working days are there for this Information Retrieval Officer job?
   Ans: This Information Retrieval Officer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Information Retrieval Officer job?
   Ans: No, there is no fee applicable for applying this Information Retrieval Officer job and during the employment with the company, i.e., Justdial.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Information Retrieval Officer role?
   Ans: There is an immediate opening of 20 Information Retrieval Officer at Justdial
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Information Retrieval Officer job?
   Ans: This Information Retrieval Officer job has Day Shift.