Semi Non Voice Process Executive

15,000 - 22,000 /month

Marketsof1 Analytical Marketing Services Private Limited

Little Mount, Chennai

6 - 24 months Experience in Customer Support / TeleCaller

30 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Meal, PF, Medical Benefits

Job Description

We are looking for a Semi Non Voice Process Executive to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15000 - ₹22000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Language: Malayalam, Telugu & Kannada

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Semi Non Voice Process Executive job

What qualifications and experience are required for this Semi Non Voice Process Executive position?
Ans : Candidates should have All Education levels with 1-2 years of experience and skills like Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Semi Non Voice Process Executive job ranges between ₹15,000-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Semi Non Voice Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Little Mount, Chennai.
How many vacancies are there for this Semi Non Voice Process Executive job?
Ans : There are 30 vacancies for this Semi Non Voice Process Executive role.
Is this job open for all genders?
Ans : Yes, this Semi Non Voice Process Executive job is open for both male and female candidates.
What are the key responsibilities of this Semi Non Voice Process Executive job?
Ans : As a Semi Non Voice Process Executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Semi Non Voice Process Executive position is Little Mount, Chennai.
Who is the right fit for this Semi Non Voice Process Executive job?
Ans : A candidate having skills like Domestic Calling with 1-2 years of experience is the right fit for this Semi Non Voice Process Executive job.
What makes this Semi Non Voice Process Executive job a good opportunity?
Ans : This Semi Non Voice Process Executive job is a good opportunity as it offers a salary between ₹15,000-₹22,000 per month. This is a Full Time job and has 30 openings.