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Field Executive

salary 20,000 - 30,000 /month*
company-logo
job companyBrick India Designers
job location Field job
job location Ajni Square, Nagpur
incentive₹5,000 incentives included
job experience6+ months Experience in Customer Support / TeleCaller
20 Openings
Incentives included
full_time Full Time
contract Contract

Skills Required

Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Languages: Hindi, Gujarati
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Field Executive to join our team at Brick India Designers. The role offers ₹20000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to Information Technology. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

  1. The minimum qualification for this role is below 10th and 0.5 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Field Executive job

  1. What is the eligibility criteria to apply for this Field Executive job?
    Ans: The candidate should be All Education levels and above with 6 months - 6+ years Experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹20000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Nagpur.
  3. How many working days are there for this Field Executive job?
    Ans: This Field Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Field Executive job?
    Ans: No, there is no fee applicable for applying this Field Executive job and during the employment with the company, i.e., Brick India Designers.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Field Executive role?
    Ans: There is an immediate opening of 20 Field Executive at Brick India Designers
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Field Executive job?
    Ans: This Field Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

Yes

Salary

₹ 20000 - ₹ 30000

Regional Languages

Hindi, Gujarati

English Proficiency

Yes

Contact Person

Iqbal Mahmudhi

Interview Address

GF3, New Line Apartment SP Nagar Moulali Ali Hyderabad 500040. Telangana
Posted 12 hours ago
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Job Hai > Jobs in Nagpur > Customer Support / TeleCaller Jobs in Nagpur > Field Executive