Email Chat Support Executive

salary 17,000 - 27,000 /month
company-logo
job companyTrue Hire Consulting Services
job location Ghansoli, Navi Mumbai
job experience0 - 2 years Experience in Customer Support / TeleCaller
Replies in 24hrs
15 Openings
full_time Full Time

Skills Required

Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift

Job Description

Key Responsibilities:

  • Handle customer chat in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call/chat handling time, customer satisfaction, and issue resolution rates

Excellent communication required

Age limit upto 35 only

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Email Chat Support Executive job

  1. What is the eligibility criteria to apply for this Email Chat Support Executive job?
    Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹17000 - ₹27000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Email Chat Support Executive job?
    Ans: This Email Chat Support Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Email Chat Support Executive job?
    Ans: No, there is no fee applicable for applying this Email Chat Support Executive job and during the employment with the company, i.e., True Hire Consulting Services.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Email Chat Support Executive role?
    Ans: There is an immediate opening of 15 Email Chat Support Executive at True Hire Consulting Services
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email Chat Support Executive job?
    Ans: This Email Chat Support Executive job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

Non-voice/Chat Process, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 17000 - ₹ 27000

English Proficiency

Yes

Contact Person

Nikita Vishwakarma

Interview Address

Ghansoli
Posted a day ago
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