International Voice Process Agent

15,000 - 25,000 /month

Space Solution

Ghansoli, Navi Mumbai

6 - 60 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, PF

Job Description

We are looking for a International Voice Process Agent to join our team at Space Solution. The role offers ₹15,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this International Voice Process Agent job

What are the eligibility criteria for this International Voice Process Agent job?
Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience and skills like International Calling for this International Voice Process Agent job offered by Space Solution in Ghansoli, Mumbai.
What salary is offered for this International Voice Process Agent job?
Ans : The salary for this International Voice Process Agent job ranges between ₹15,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This International Voice Process Agent job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ghansoli, Mumbai.
How many vacancies are there for this International Voice Process Agent job?
Ans : There are 25 vacancies for this International Voice Process Agent role.
Is this job open for all genders?
Ans : Yes, this International Voice Process Agent job is open for both male and female candidates.
What does the role of International Voice Process Agent involve?
Ans : As a International Voice Process Agent, your work will involve skills like International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International Voice Process Agent position is Ghansoli, Mumbai.
Who is the right fit for this International Voice Process Agent job?
Ans : A candidate having skills like International Calling with 1-5 years of experience is the right fit for this International Voice Process Agent job.
What makes this International Voice Process Agent job a good opportunity?
Ans : This International Voice Process Agent job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 25 openings.