International Voice Care Agent

15,000 - 35,000 /month*

Hexaware Technologies

Ghansoli, Navi Mumbai

₹5,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

Replies in 24hrs

50 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

Process:- Colossus US-Visa Verification (US Blended Process- 80% voice & 20% emails)

Eligibility: HSC/Grad + minimum 6 months of Domestic or International BPO voice experience

Note: 6 Months or any BPO Experience required.

Quality: Versant 5 or 6-Voice Selects Only (Excellent English Communication)

Salary: Up to 26K + 1250K Night shift allowance

Shift Timing: 5:30pm- 6:30am

Working Days: 5 Days Working

Week Offs: Saturday & Sunday fixed off

Rounds of Interview: HR/Ops/Email Assessment

Location: MBP, Ghansoli

Documents: All documents are mandatory: Offer letter, Pay slips, and Experience letter

Age: 40 Years

Hexaware location Boundaries:

1. Ambernath-Ghatkopar (Central Line)

2. Thane-Panvel (Trans Harbour)

3. Vashi-Chembur (Harbour Line)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this International Voice Care Agent job

What skills and experience do you need for this International Voice Care Agent job?
Ans : To apply for this International Voice Care Agent job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this International Voice Care Agent job ranges between ₹15,000-₹35,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Voice Care Agent job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ghansoli, Mumbai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Voice Care Agent job is open for both male and female candidates.
What are the key responsibilities of this International Voice Care Agent job?
Ans : As a International Voice Care Agent, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International Voice Care Agent job is located in Ghansoli, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience is ideal for this International Voice Care Agent job.
Why should you apply for this International Voice Care Agent job?
Ans : This International Voice Care Agent job offers a salary between ₹15,000-₹35,000 per month. This is a Full Time opportunity and has 50 openings available.