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Email & Chat Process Executive

salary 28,000 - 32,000 /month
company-logo
job companyInnovative Techcentre Private Limited
job location Paradise Circle, Hyderabad
job experience0 - 6 months Experience in Customer Support / TeleCaller
2 Openings
full_time फुल टाइम

जॉब हाइलाइट्स

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
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जॉब डिस्क्रिप्शन

We are looking for a Email & Chat Process Executive to join our team at Innovative Techcentre Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹28000 - ₹32000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Email & Chat Process Executive job

  1. What is the eligibility criteria to apply for this Email & Chat Process Executive job?
    Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹28000 - ₹32000 per month that depends on your interview. It's a Full Time job in Hyderabad.
  3. How many working days are there for this Email & Chat Process Executive job?
    Ans: This Email & Chat Process Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Email & Chat Process Executive job?
    Ans: No, there is no fee applicable for applying this Email & Chat Process Executive job and during the employment with the company, i.e., Innovative Techcentre Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Email & Chat Process Executive role?
    Ans: There is an immediate opening of 2 Email & Chat Process Executive at Innovative Techcentre Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email & Chat Process Executive job?
    Ans: This Email & Chat Process Executive job has Day Shift.
और देखेंdown-arrow

अन्य डिटेल्स

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 28000 - ₹ 32000

English Proficiency

No

संपर्क व्यक्ति

Shakti

इंटरव्यू ऐड्रेस

F-116 Mega Center Pine Solapur Road Hadapsar
Posted 10+ days ago
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