A Billing Executive in the jewellery sector is responsible for handling customer billing, invoicing, and transaction processes accurately while ensuring compliance with pricing, taxes, and company policies. The role also involves customer interaction, especially during purchase checkout.
Key Responsibilities:
Prepare and generate accurate bills/invoices for gold, diamond, and other jewellery purchases
Calculate making charges, wastage, GST, discounts, and final pricing correctly
Handle billing software/POS systems used in jewellery stores
Verify product details (weight, purity, stone details) before billing
Process multiple payment modes (cash, card, UPI, EMI, etc.)
Maintain daily sales records and billing reports
Coordinate with the sales team and inventory team for correct product codes and pricing
Ensure compliance with government regulations (GST invoicing norms)
Handle customer queries related to billing and pricing
Assist in returns, exchanges, and refund processing
Maintain confidentiality of financial transactions