Customer Support Executive

Company: Teleperformance

Process: Airbnb – International Customer Support

Role: Customer Support Executive

📍 Location: Malad West, Mumbai

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💼 Key Responsibilities:

• Manage inbound queries from Airbnb customers via call

• Deliver accurate information and effective resolutions to ensure high customer satisfaction.

• Maintain quality standards, compliance, and process performance metrics.

• Demonstrate empathy, patience, and professionalism while handling customers.

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✅ Eligibility Criteria:

• Graduate (Fresher) OR Graduate with minimum 6 months of BPO experience.

• Excellent English communication skills (spoken & written).

• Strong interpersonal and problem-solving abilities.

• Flexible to work in night shifts and rotational week-offs.

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🕒 Work Details:

• Shift Timing: Night Shifts (rotational)

• Working Days: 5 days working, 2 rotational week-offs

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💰 Salary & Benefits:

• In-Hand Salary: ₹28,000 to ₹35,000 approx.)

• Additional performance-based incentives (as per process policy).

• Growth opportunities in an international process with global exposure.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹28000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Tele Performance.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 90 Customer Support Executive at Tele Performance
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.