Customer Support Executive

18,000 - 25,000 /month

Kajal Enterprises

Work from home

6 - 24 months Experience in Customer Support / TeleCaller

10 Openings

Work From Home

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Banking

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Customer Support Executive to join our team at KAJAL ENTERPRISES. The role offers ₹ 18,000 - ₹ 25,000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Executive job

Who is eligible to apply for this Customer Support Executive job at Kajal Enterprises?
Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge for this Customer Support Executive job offered by Kajal Enterprises.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹25,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-2 years of experience can apply for this Customer Support Executive job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge.
Where is this job located?
Ans : This Customer Support Executive job is located in Model Town, Rohtak.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 1-2 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.