Telecaller

12,000 - 15,000 /month

Ready2help

Model Town, Rohtak

0 - 1 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Education

Graduate and above

Females Only

6 days working | Day Shift

Job Description

A telecaller connects with prospective or current clients over the phone. They are responsible for generating leads, promoting products or services, closing sales, and resolving customer queries. This role is critical for driving revenue and ensuring a positive first impression for the business.

Key Responsibilities

Outbound Calling: Contacting potential and existing customers based on leads or databases to promote products/services.
Inbound Handling: Managing incoming calls from customers to assist with inquiries, resolve complaints, or process orders.
Lead Qualification: Asking relevant questions to determine a prospect's interest and eligibility, and scheduling follow-up meetings or demos for the sales team.
Record Keeping: Updating call logs and customer databases in CRM software accurately.
Target Achievement: Working consistently to hit daily, weekly, or monthly call and sales quotas.
Essential Requirements

Communication Skills: Exceptional verbal communication and active listening skills in the required languages (e.g., English, Hindi, regional languages).
Product Knowledge: Ability to quickly learn and articulate detailed information about the company's offerings.
Interpersonal Skills: Patience, empathy, and the ability to handle rejection or challenging customers professionally.
Technical Proficiency: Basic computer skills and familiarity with CRM software and databases

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Telecaller role.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹12,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Model Town, Rohtak.
How many vacancies are there for this Telecaller job?
Ans : There is 1 vacancy for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-1 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Model Town, Rohtak.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge with 0-1 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 1 openings.