Customer Support Executive

NOTE: Immediate Joiner Preferred

Key Responsibilities:

• Handle inbound and outbound calls from patients and their families.

• Schedule appointments and follow up on patient queries.

• Provide accurate information about doctors, departments, and services.

• Record and update patient details in the hospital management system.

• Coordinate with internal departments to ensure smooth patient experience.

• Maintain confidentiality and adhere to hospital policies and protocols.

Desired Candidate Profile:

• Minimum qualification: Graduate with good communication skills.

• Excellent verbal and written communication in English and Hindi.

• Basic computer knowledge (MS Office, Hospital Software preferred).

• Ability to handle pressure and multitask efficiently.

• Pleasant personality and patient-centric approach.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Idd Research Solutions.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 2 Customer Support Executive at Idd Research Solutions
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.