Customer Support Executive

We are looking for a Customer Support Executive to join our team US Healthcare (Inbound Voice) to handle customer calls, provide exceptional customer support, and resolve queries related to US Healthcare industry. The role offers an attractive in-hand salary of Rs.15,000–Rs.19,000 per month and opportunities for growth.

Key Responsibilities:

• Handle inbound voice calls from U.S. Healthcare service/customers — no sales, no targets.

• Resolve queries professionally and accurately, ensuring timely issue resolution.

• Listen actively, empathize, and provide clear, personalized support.

Job Requirements:

The minimum qualification for this role is 12th Pass; Graduation or Diploma is a plus. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. The candidate should be comfortable with Monday to Friday workweek in a Night Shift aligned with U.S. time zones, Fixed weekends – Saturday & Sunday off.

Location:

Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop service)

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹19000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., CAREER COMFORT.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 99 Customer Support Executive at CAREER COMFORT
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Night Shift.