Customer Relationship Manager

salary 25,000 - 30,000 /month
company-logo
job companyVerve Logic Llp
job location Jhalana Doongri, Jaipur
job experience1 - 3 years Experience in Customer Support / TeleCaller
Replies in 24hrs
3 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

qualification
Post Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Key Responsibilities:

  • Client Relationship Management: Develop and maintain long-term relationships with clients, understanding their needs and ensuring satisfaction.

  • Data Centralization: Maintain accurate and up-to-date client information in the CRM system to facilitate seamless coordination across departments.

  • Dispute Resolution and Payment Recovery: Address client disputes promptly and work towards amicable solutions. Manage overdue accounts and implement strategies for payment recovery.Recruiting Resources

  • Handling Challenging Interactions: Engage with dissatisfied or angry clients empathetically, aiming to resolve issues and restore trust.

  • After-Sales Support: Provide comprehensive after-sales support, addressing any concerns and encouraging client referrals through exceptional service.

  • Data-Driven Decision Making: Utilize client data to identify trends and insights, informing strategic decisions to enhance customer satisfaction and business growth.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Relationship Manager job

  1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
    Ans: The candidate should be Post Graduate and above and above with 1 - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Jaipur.
  3. How many working days are there for this Customer Relationship Manager job?
    Ans: This Customer Relationship Manager job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
    Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Verve Logic Llp.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Relationship Manager role?
    Ans: There is an immediate opening of 3 Customer Relationship Manager at Verve Logic Llp
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Relationship Manager job?
    Ans: This Customer Relationship Manager job has Day Shift.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, International Calling

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 30000

English Proficiency

Yes

Contact Person

Khushi jain
Posted 4 hours ago
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