Customer Relationship Manager

📢 *Job Opening:* Customer Relationship Manager

📍 *Location* : kandivali HO

🏢 *Industry* : Real Estate

📅 *Experience* : Min- 3 Yr To 5 Yr

🕒 *Job Type* : Full-Time

💰 *Salary:* Upto 50 k

Key Responsibilities:

Payment Follow-up & Recovery

Monitor client payment schedules and follow up on outstanding dues.

Regularly call, email, and meet clients to ensure timely collection.

Maintain a list of overdue accounts and escalate unresolved issues when necessary.

Customer Interaction

Educate clients about their payment obligations, due dates, and applicable late fees.

Address customer concerns regarding billing and clarify any discrepancies in invoices.

Build a rapport with clients to ensure a professional and respectful collections process.

Documentation & Record-Keeping

Maintain accurate records of client communications, commitments, and payment receipts.

Update internal collection reports, aging summaries, and reconciliation statements.

Coordinate with the sales, legal, and CRM teams to ensure aligned communication.

Coordination with Internal Teams

Work with the legal department for cases requiring further action.

Liaise with the accounts team to reconcile ledgers and update financial records.

Compliance & Reporting

Ensure adherence to company policies and regulatory guidelines in all collection activities.

Generate periodic collection reports for management review and analysis.

Highlight payment risks or unusual delays in a timely manner.

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be All Education levels and above with 2 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹40000 - ₹50000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Stream Hr.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 1 Customer Relationship Manager at Stream Hr
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has Day Shift.