Case And Communication

20,000 - 25,000 /month

Rapsys Tech Solutions Private Limited

Sector 5 Charkop, Mumbai

6 - 24 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Languages: Hindi, Marathi

12th Pass and above

All genders

5 days working | Day Shift

Manage outbound and inbound calls in line with defined processes and workflows
Engage with customers in a clear, professional manner to provide information, address queries,
and ensure timely follow-ups
Accurately document call details, case notes, and updates in the system
Address customer concerns with empathy and professionalism, escalating issues when necessary
Adhere to approved call scripts, compliance requirements, and quality benchmarks
Collaborate with internal teams to enable prompt and effective issue resolution
Consistently meet assigned daily and weekly calling volumes and performance targets.

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

What is the eligibility criteria to apply for this Case And Communication job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Case And Communication job?
Ans: This Case And Communication job will have 5 working days.
Are there any charges applicable while applying or joining this Case And Communication job?
Ans: No, there is no fee applicable for applying this Case And Communication job and during the employment with the company, i.e., Rapsys Tech Solutions Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Case And Communication role?
Ans: There is an immediate opening of 5 Case And Communication at Rapsys Tech Solutions Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Case And Communication job?
Ans: This Case And Communication job has Day Shift.